Within Reach Apparel™

Shipping Methods & Sales Tax

All items are shipped from Denver, CO via United States Postal Service (USPS) to the continental United States, Alaska, and Hawaii only.  We do not offer international shipping at this time.

Standard Shipping

* Free Standard Shipping.

* Orders are processed after credit card authorization is complete.

* Orders will typically arrive in 3 – 7 business days (Monday through Friday, not including holidays).

Express Shipping

* Express Shipping is a flat $25.00 charge and is available in the continental United States, Alaska and Hawaii.

* Orders are processed after credit card authorization is complete.

* Free same day & next day delivery to the Denver Metro area. 

    Refusals of Order

    * If the recipient refuses delivery, all charges related to the return will be the responsibility of the customer (the party ordering the goods) and will be deducted from the customer's refund.

    Sales Tax

     * Sales tax will be charged for all purchases shipped to the state of Colorado.

     

     

    Easy Returns & Exchanges

    For returns and exchanges, please contact our Customer Care Department through our contact us page on this website to obtain a return authorization number or call 303-475-3004.  All submissions through our contact us page are answered within 24 hours, either by email or a telephone call, depending on the nature of the inquiry.

    We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered, or unused merchandise for a full refund or exchange within 30 calendar days of the invoice date. Our merchandise is guaranteed to be free of manufacturing defects, and we will accept any defective item for an exchange or refund. The following guidelines apply:

    * All returns MUST be purchased from Within Reach Apparel and returned in sellable condition (new and unworn), including original packaging with original tags attached.

    * Returns made within 30 calendar days of the invoice date will be issued a full refund in the same form as was utilized for payment.

    * Refunds will not include shipping and handling. Shipping and handling charges are nonrefundable once an item has shipped.

    * If you have received an item from Within Reach Apparel as a gift, you can return it in exchange for another item. Please contact our Customer Care Department through our contact us page on this website.

    * The customer is responsible for all return shipping charges via the courier of their choice. When returning items, please obtain a copy of the package tracking number. Returns must include the customer order number and billing name. 

    * If product was damaged or shipped incorrectly, please contact our Customer Care Department through our contact us page on this website to obtain a return authorization number and to arrange for a replacement item. There will be no charge for shipping on damaged or replacement orders.

    * If you no longer have a copy of your invoice and wish to obtain one, please contact our Customer Care Department through our contact us page on this website.